Lenders Page
Lenders are persons or entities (private sector or government) that originate, hold, service, finance, purchase, sell, or otherwise transfer a loan guaranteed by the Department of Veterans Affairs. The links below are provided as resources for VA lenders.
In their own words – what home means
Since 1944, VA and private sector partners have helped generations of veterans and service members achieve the dream of homeownership. Here, veterans describe how the VA Home Loan benefit changed their lives and what home means.
Resources for Lenders
VA Buyer’s Guide
Lender’s Handbook
VA Loan Warranty Circulars
LG HUB
Information about the creditors’ conference
Lender/Servicer Administrator User Guide
Notification
Regional rental centers
VA Loan Eligibility
VA credit limits
Variances of state fees and charges
Quick reference documents
Cash-out refinancing
Pre-Approval Loan Processing for Lenders
Approval of the apartment for the lender
Correct the COE
videos
VA Cash-Out Rule Webinar – Webinar Slides
VA Appraisal and Reassessment of Value
Stakeholder Videos
Data on the volume of the loan
The volume of the loan from the lender
Loan volume by state
Loan volume by district
Loan Purchase – Credit/Volume Report (2018 to May 2022)
Pooled Loans (FY 2018-2021)
VA ServiceNow
VA migrated all IT help desk and support services to ServiceNow Customer Service Management (CSM). Registered users can submit a case, log in to view and respond to cases, and respond via email through their ID.Me/AccessVA account. Guest users can submit a case and reply via email.
ServiceNow home page
Download the ServiceNow User Guide
If there are any issues using this system, please submit cases directly on the ServiceNow guest portal or LGYHub / WebLGY / FFPS users can contact [email protected]
